Shipping Policy

PROCESSING TIME
All orders are handmade with care. Please allow 3 to 5 business days for your order to be made and dispatched.

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DELIVERY
We ship via Australia Post.
Standard delivery within Australia usually takes 3–7 business days, depending on your location.

Delivery timeframes are estimates provided by Australia Post.

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SHIPPING COST
Flat rate shipping within Australia – $5.00

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ADDRESS ACCURACY
Please ensure your delivery details are correct. PounceBright is not responsible for lost or delayed parcels due to incorrect addresses.

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CONTACT
If you have any questions regarding shipping, please email us at info@pouncebright.com.au.